Terms & Conditions
We are Magick Minx Productions (www.magickminxproductions.com), a company owned and run by Leigh Armstrong. We run craft classes at Magick Minx Productions, 5a Waltham Road, Branston, NG321RY
Our contact information is email firstname.lastname@example.org, 07921611997
To book a class you would like to attend, please use the contact us form at the bottom of the home page to send me (Leigh) a message. I will try to reply within 24 hours, although due to my work schedule it may take a little longer.
You can pay for your class is a variety of ways including: EPOS Card Machine, Paypal & Bank Transfer, details given upon request.
We use a third party payment gateway (Stripe) for online payments, so we do not keep any financial information on the website. We do all we can to ensure that the information you give us remains secure but cannot be held legally responsible for losses you may suffer if a third party gains unauthorised access to any information that you give us (unless we are found to be negligent). The safety of your information held on Stripe’s servers is not our responsibility and we cannot be held liable for a breach in their security.
Making an account
You have the option to checkout as a guest or make an account. If you choose to make an account your information is stored in our database. Our database is secure and we endeavour to protect your information at all times. It is your responsibility to keep your account username and password secure, we cannot be held responsible for someone accessing your account using your username and password. You may cancel your account at any time or ask us to delete it. You can at any time request an exported file of the personal data we hold about you and your account. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Abuse of a user account
If we feel you have abused your user account we will terminate the account immediately without prior notice to you.
Refund / Cancellation policy
Students will receive a 50% refund if cancellation is a minimum of 30 days prior to the class date, if less than 30 days the class fee is non-refundable but it is transferable to an alternative date.
We will allow the booking to be transferred to another person of your choice but we shall not be involved in any financial agreement or transfer of payment between you and the person taking your place, prior notification of any changes agreed by you must be notified to Magick Minx Productions as soon as possible.
In the unlikely event that we have to cancel a class we give a 100% refund.
What personal data we collect and why we collect it
We collect non sensitive information about you with cookies when you visit this site. See more about cookies below. We do not track or collect IP information.
The personal data we collect from you when you purchase a class, vouchers, jewellery or make an enquiry is stored on our secure database. This information may include: name, email address, personal account preferences; transactional data (not financial), purchase information and technical data (cookies). When you fill in our contact form, we collect your name, email address and the information you supply in the comment section. This information is stored until we have dealt with your enquiry. We will never use your information for marketing purposes unless directed to do so by you. You can at any point contact us to ask what data we have stored about you and request it be deleted.
We only ever ask you for the exact information we need to answer your question or to fulfil our requirements in terms of you purchasing a class.
Some non sensitive data may possibly be seen by our website hosting company Sapphire Blue Web Design (SBW) in their position as our website maintenance company. At no point will SBW download or save any of the data other than what is necessary to keep the website running.
We respect your privacy and will not give out your information to a third party, company or individual unless it’s part of the service you are buying from us or if required by Law.
If you take a course run by us, your name, address and any administration data relevant to the class will be stored locally on a computer database for up to 10 years. Email contact form data will be deleted after 3 years.
Woocommerce and Stripe
Our shop is built using the Woocommerce plugin. The payment gateway is Stripe. The Stripe plugin sets the following cookies:
- _stripe_mid – Learn more https://stripe.com/gb/privacy
- _stripe_sid – Learn more https://stripe.com/gb/privacy
If you want to delete the cookies then check out this article that covers most Internet browsers.
The content of this website and all information given to you by Magick Minx Productions is for your general use and information only. We reserve the right to change any of our content at anytime. We are not liable for any use of the website or reliance on the content, or if the website is unavailable for any reason.
All logos, graphics and images used on this website are the property of Magick Minx Productions and should not be downloaded, modified or used for business other than that of promoting Magick Minx Productions. Any infringements will be taken seriously.